PARTNERS
Villa & Concierge Partner Programme
Your guests get a published rate card, a fixed itemised quote and the same guarantees we give direct clients. You get a commission structure in writing.
If you place guests in Cape Town and Winelands villas, a private chef is the service they ask for and the one most operators cannot vouch for. This programme exists so you can recommend a chef company with published prices and written guarantees — and be paid for the referral without hiding it from your guest.
Built for villa agencies and concierges
If you place guests in Cape Town and Winelands villas, a private chef is the service they ask for and the one most operators cannot vouch for. This programme exists so you can recommend a chef company with published prices and written guarantees — and be paid for the referral without hiding it from your guest.
The model adapts the Bali operation's partner playbook for the Cape: a two-tier referral commission on the 12% / 7% pattern the family has run for years, agreed per partnership and confirmed in writing before the first booking.
Co-branded or white-label
Two ways to work with us. Co-branded: your guest books myCHEF directly, sees our rate card and guarantees, and you receive the referral commission. White-label: we cook under your brand for your itinerary, with the same food-safety and staffing standards, and the commercial terms sit between us.
Either way, the kitchen standard does not change — vetted chefs, groceries at cost with receipts, and the backup-chef policy on every confirmed event.
Your guests get the same SLA
Partner guests are not second-class enquiries. They get the published 1-hour reply, 08:00–20:00 SAST, the fixed itemised quote before any deposit, and the same cancellation tiers. When your guest asks you whether the chef is reliable, the answer is a page you can send them, not a promise you have to carry alone.
- Reply within 1 hour, 08:00–20:00 SAST — for partner guests too
- Fixed itemised quote before deposit, visible to you and your guest
- The guarantee ledger applies to partner bookings unchanged
Certified partners, next
A public certified-partner directory is on the roadmap — a verification page per signed partner, so guests can confirm a villa or concierge is genuinely affiliated. It launches only once real signed partners exist; no badges before then.
Questions, answered.
We update this guide annually — figures re-verified October 2026.
Related guides & services
Get an exact quote.
We handle everything else — menu, shopping, cooking, service, cleanup. Guaranteed.
Replacement-or-refund · Fixed itemised quote · Published cancellation tiers