CONTACT
Talk to a Human
One real coordinator answers every message — not a call centre. WhatsApp is fastest; every route gets a reply within 1 hour, 08:00–20:00 SAST.
WhatsApp is the front door. One message with your date, guest count, area and occasion is enough to start a quote — you will reach our Cape Town coordinator, one real person who owns your booking from first message to final invoice.
The fastest routes to us
WhatsApp is the front door. One message with your date, guest count, area and occasion is enough to start a quote — you will reach our Cape Town coordinator, one real person who owns your booking from first message to final invoice.
Prefer email or a form? Both land with the same coordinator and carry the same 1-hour reply promise during operating hours.
- WhatsApp: +971 55 174 4849 — fastest, reply within 1 hour
- Phone: +971 55 174 4849 — tap to call, 08:00–20:00 SAST
- Email: hello@mychefs.co.za
- Quote form: /request-a-quote/ — fixed itemised quote within 1 business day
Hours and the reply promise
We operate 08:00–20:00 SAST, seven days a week. Inside those hours every message gets a reply within 1 hour. Messages after 20:00 are answered first thing the next morning — event-day lines stay open for confirmed bookings.
Where we work
Our service area is Cape Town and the Cape Winelands — Camps Bay to Constantia to Franschhoek. Travel is charged by published zone: Zone 1 is included in the from-price, and Zones 2 and 3 carry a published per-day fee shown on our pricing page and itemised on every quote.
Not sure which zone your venue falls in? Send the address on WhatsApp and we will confirm the exact travel line before you commit to anything.
Questions, answered.
We update this guide annually — figures re-verified October 2026.
Related guides & services
Get an exact quote.
We handle everything else — menu, shopping, cooking, service, cleanup. Guaranteed.
Replacement-or-refund · Fixed itemised quote · Published cancellation tiers